Talent: Service Design

MAIN CAREER FIELD: Service Design

Other Career Fields: User Experience Research, Communication Design, Project Management, Design Education

Experience in years: 5

Diploma: Politecnico di Milano – Honours MSc in Product-Service-System Design, and Honours BSc in Communication Design

Visa: EP or others, depending on the role

Languages: English (C1, fluent), Italian (native), French (B2), Spanish (B2)

Nationality: Italian

Expected Salary: 5,600 – 5,800 SDG

Summary Profile:

Multidisciplinary designer with 5 years’ experience in academia, consulting, and sustainable urban service development in Milan, Italy. Holds an Honours MSc in Product-Service-System Design from Politecnico di Milano, including a one-year Bilateral Exchange Program at Tongji University of Shanghai, and an Honours BSc in Communication Design from the same university. Experience in user research, co-design methodologies, housing policy analysis and translating research insights into impactful service solutions. Knowledge of human-computer-interaction with AI, digital methods, data visualization and anthropology of technology. Proven success in working with and leading multidisciplinary teams, managing complex projects for state-owned and private companies, and EU-funded initiatives. Recognized in academia, with publications presented at leading international design conferences. Fluent in English (C1), native Italian, with elementary proficiency in French and Spanish, and beginner-level Chinese. Open to Employment Pass or other work visas depending on the offer. Brings a multicultural, research-driven approach and hands-on expertise in design for public and digital services.